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Meet the team

Meet the team

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Who's behind Doolittle & Dalley

    Richard Hall FRICS MARLA

    Director - Chartered Surveyor

    Richard joined the family business in 1982 and became a partner in 1992. He originally qualified as an Associate of the Incorporated Society of Valuers and Auctioneers (ISVA) in November 1987, later becoming a Fellow of ISVA in September 1995 and subsequently a Fellow of the Royal Institution of Chartered Surveyors (RICS) on the 1st January 2000 following the merger of ISVA and RICS. Richard is also a Member of the Association of Residential Letting Agents and is an RICS Registered Valuer. Richard's day-to-day work involves a significant quantity of valuations and negotiations on behalf...

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    Tracy Hall MARLA


    Tracy attended King Edward VI College in Stourbridge where she successfully gained her A Levels before joining the family business in 1985. She went on to become a qualified member of The Association of Residential Letting Agents in 1999. Tracy has a wealth of experience in the industry. She manages the Lettings and Property Management department, which has developed considerably, and now manages in the region of 1000 properties throughout several Counties. Tracy's role within the company also involves rental appraisals, taking on new instructions, accompanied viewings, tenant sele...

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    Louisa Baldwin MNAEA

    Residential Sales Negotiator

    Having previous experience within the industry, Louisa joined Doolittle & Dalley in 2017. As an experienced residential sales negotiator, Louisa's key responsibilities include: arranging and carrying out viewings, sales market appraisals, marketing properties, negotiating offers and dealing with sales through to completion. Her hard work, determination and her evident passion for the job has meant Louisa has quickly become an integral part of the Doolittle & Dalley team. Currently studying to become a qualified member of National Association of Estate Agents, in her spare time Louisa's pass...

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    Kristina Hawley MNAEA

    Residential Sales Negotiator

    Kristina joined Doolittle & Dalley in August 2021. Kristina has worked in the Estate Agency industry for over 16 years and has qualified through Propertymark to Level 3 in Residential Sales, Lettings and Property Management. She brings a wealth of knowledge and experience to her role, and her personable nature has led to her great success in this role. Kristina works in the Sales department and her duties include valuations, viewings, providing marketing updates to vendors and sales progression. In her spare time Kristina loves cruising around the Mediterranean, social media and gym c...

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    Alex Webb

    Commercial Department and Accounts Assistant

    Alex joined Doolittle and Dalley in 2007, having previously worked within the industry. Her role as an experienced negotiator means that she is responsible for the letting and management of commercial properties, as well as arranging and carrying out viewings, putting properties on the market, offering properties to tenants, arranging repairs, carrying out inspections and end of tenancy checks, producing full inventories and taking photos. Her broad knowledge of the local area is invaluable, meaning she has become an integral member of the lettings team. At the weekends Alex enjoys...

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    Victoria Cavell

    Accounts Administrator

    After leaving Menzies High School, Victoria started her career as a receptionist at a firm of solicitors in Birmingham. She has experienced a varied vocation over the years, gaining valuable experience in many fields. Since joining the team in January 2015, her role within the company oversees the day-to-day management of the client account. Specialising in tenant receipts as well as client/contractor payments. Outside of the office Victoria enjoys cooking and reading, she is also a keen lover of restoring antique furniture.

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    Rachael Richards MARLA

    Letting Negotiator and Property Management

    Rachael was born and educated in Kidderminster before moving to Shropshire where she began her career in Estate Agency and Lettings in 1999 at a local agent in Bridgnorth. She has gained a wealth of experience and knowledge having passed her qualification to become a member of The Association Of Residential Letting Agents. Rachael's key role include all aspects of Lettings and Property Management including viewings, routine inspections and dealing with maintenance issues. In her spare time Rachael enjoys horse riding and walking her 2 dogs.

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    Charlie Green

    Letting Negotiator and Property Management

    Charlie recently joined the Lettings and Property Management team in November 2021 following a successful career in commercial property, covering the north Worcestershire area. Born and raised in Worcestershire, her career began as department Sales Manager in a retail store before moving to Wiltshire and then to Birmingham; returning to Worcestershire when her children were young to be closer to family. Charlie has knowledge and experience of the Sales and Letting process with the importance of accomplishing clientele relationships. A positive friendly attitude and outgoing personalit...

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    Louise Davies

    Letting Negotiator and Property Management

    Louise joined Doolittle & Dalley in 2022 and works within the Lettings & Property Management Team. She was born and educated in Stourport on Severn and has remained living in the Wyre Forest area. Louise began her career within the property industry over 10 years ago, working in a local agency in Kidderminster. Over this time, she has gained experience of property management, both residential lettings and leasehold block management, covering areas in Worcestershire, Shropshire and, previously, Birmingham. In her spare time, she enjoys spending time with her 3 children, socialising with fami...

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    Hollie Bennett

    Branch Administrator

    Hollie has over 8 years’ experience in office administration. She joined Doolittle and Dalley Ltd in August 2023 as a branch administrator, taking on a variety of tasks including supporting the sales team and booking viewings. In her spare time, Hollie enjoys travelling, going on long dog walks and going to the gym.

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    Sara Lloyd

    Sales Administrator

    Sara is the newest member of our sales team. She is local to Kidderminster and over 30 years experience in customer service. Saras role includes arranging viewings, booking valuations and all ad hoc sales admin tasks. In her spare time Sara enjoys leisurely dog walks and seeing live bands.

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    Claudia Cheatham

    Lettings Administrator

    Claudia has 2 years of administration experience previously working in a care setting. She joined Doolittle and Dalley in November 2023 after deciding to pursue her interest in the property sector. In her spare time, she enjoys walking the dog, visiting new places and trying new restaurants.

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    Lisa Rhodes

    Sales Negotiator

    Lisa has worked in the new homes industry for over 13 years and has worked in the conveyancing department of a firm of solicitors. Lisa is passionate about property and enjoys helping both buyers and sellers achieve their goals. Lisa is bubbly and with a down to earth personality. Lisas job role involves updating clients on their sales progress, conducting viewings and negotiating offers. In her spare time Lisa has two dogs so enjoys dog walks in the Cotswolds and eating out.

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